Shipping policy

At Livit New York, we want you to enjoy your new sweater as soon as possible. To give you a clear idea of what happens behind the scenes, here’s how our shipping process works and why it usually takes 8–12 days from the time you place your order until it arrives at your door.

Day 1–3: Order Processing

Once your order is placed, our team immediately gets to work. We confirm your order details, check stock availability, and prepare everything needed to get your sweater ready.

Day 4: Order Assembly

Your items are carefully gathered and assembled. At this stage, we make sure your order is accurate before moving it along.

Day 5: Quality Inspection

Our quality control team inspects every sweater to ensure it meets our standards. We check for sizing, stitching, and overall condition so that you only receive products in excellent shape.

Day 6–7: Packaging & Preparation

Your order is securely packaged and labeled. We select the most reliable shipping method based on your location, making sure everything is ready for a safe journey.

Day 8–12: Shipping & Delivery

Your order is handed over to our trusted shipping partners. Delivery times may vary depending on your location, but most customers receive their sweaters within this period.

You’ll receive a shipping confirmation email with tracking details so you can follow your package every step of the way.

Important Note

While we do our best to deliver within the estimated time frame, factors such as carrier delays, weather conditions, or holidays may occasionally extend delivery. We appreciate your patience and promise to keep you updated if anything changes.

Questions?

If you have any questions about your order or shipping, feel free to reach us at:
Email: support@livitnewyork.com
Phone: +1 (631) 970-4306